Service Catalog

Everything a small business needs.
Nothing it doesn't.

Every CHS plan is built on three core disciplines — backup, cybersecurity, and cloud productivity — plus the supporting services that keep them running. No bloat, no upsells you don't need.

01 / Resilience

Backup & Disaster Recovery

The most important service on this page. A tested, immutable backup is the difference between a bad afternoon and a closed business. I use enterprise-tier platforms, configured properly.

Acronis, Datto, or Veeam The right platform for your environment — not whichever one I happen to resell.
Immutable, ransomware-proof copies Air-gapped backups that survive even full admin compromise. Restore guaranteed.
Microsoft 365 & Google backup Microsoft and Google don't back up your data the way you think. I do — email, files, calendars.
Tested restores, not hopeful ones Quarterly restore tests on a documented schedule. A backup you've never restored is a hope, not a strategy.
02 / Defense

Cybersecurity & Threat Protection

Small businesses are the #1 ransomware target — most have weak defenses and pay quickly. I deploy the same EDR platforms enterprises use, with 24/7 monitoring built in.

SentinelOne · CrowdStrike · Bitdefender Enterprise-grade endpoint detection and response. Real protection, not just consumer antivirus.
24/7 monitoring Alerts watched around the clock. Threats blocked automatically, suspicious activity escalated to me.
Email & phishing protection The #1 attack vector for small business. Hardened mail flow, link scanning, and user training.
MFA & access controls Multi-factor authentication enforced everywhere it matters. Compromised passwords stop being a crisis.
03 / Cloud

Microsoft 365 & Google Workspace

I work fluently in both platforms. Setup, security hardening, license cleanup, and migration — done in a way that doesn't lock you in or leave you over-licensed.

Tenant setup & hardening MFA enforced, legacy authentication disabled, audit logs enabled. Done right from day one.
License optimization Stop paying for licenses you don't use. Most small businesses save 15–25% in the first month.
Platform migrations Google → Microsoft, Microsoft → Google, or POP3 to either — done without losing data or downtime.
Email, files, & collaboration Exchange, SharePoint, OneDrive, Teams — or Gmail, Drive, Meet. Properly configured, properly secured.
04 / Support

Remote Helpdesk & Support

When you call CHS, you get me. Same person, every time. Familiar with your environment, your team, and your business. No phone tree, no ticket bouncing.

Direct line to the owner Call, text, or email. No ticket portal required (but available if you prefer one).
Remote-first, nationwide Modern remote tools handle 95% of issues without anyone driving anywhere. Faster, cheaper, same result.
New employee onboarding New hire? I provision their accounts, set up their device, and walk them through it.
Vendor liaison Internet down? Printer dead? I'll deal with the vendor so you don't have to sit on hold for an hour.
05 / Maintenance

Monitoring, Patching & Updates

The unglamorous, invisible work that keeps your systems healthy. Done automatically, reviewed manually, and reported to you in plain English.

24/7 device monitoring Disk failures, suspicious activity, performance issues — caught before they become outages.
Automated patching Windows, macOS, and third-party app updates applied on a schedule. Tested. No surprise reboots.
Asset & license tracking I know every device, license, and subscription you own. So do you, when you want to.
Monthly health reports A short, clear monthly summary: what was patched, what was blocked, what needs attention.
06 / Projects

Consulting & One-Off Projects

Not ready for full managed services, or already have a setup that just needs work? I take on scoped, fixed-bid projects too.

Office moves & setups New office, new team, new equipment? I handle the IT side end-to-end.
Cloud migrations Lift-and-shift from on-premise, platform changes, mailbox consolidations.
Security assessments One-time review of your current setup with a clear, prioritized list of what to fix.
Cleanup & remediation Inherited a mess from a previous IT firm? I'll untangle it and document everything.

Not sure where to start?

Most clients don't, at first — and that's fine. A free 30-minute call gets us both clear on what your business actually needs, what it doesn't, and where the real risks are hiding.

Schedule the call →